Support

Overview

Start with the documentation and live demo when you can. For project setup, licensing, training, or production issues, contact The Paradance and include enough context for us to reproduce the problem.

• Self-serve — docs, starter template, and public demo
• Direct support — email the team with environment details
• Yangon-based — office visits and calls by appointment

1. Self-serve resources

Most plugin and platform questions are answered in these places:

• Live demo — https://dev.quan-erp.theparadance.dev/app
• Starter template — https://github.com/TheParadance/quan-erp-node-template
• Docs — Concept, Getting started, Deployment, Backend, Frontend
• Build with AI Agent — skills and pre-build prompts for Cursor / Claude / Antigravity

2. Before you contact us

A clear report shortens turnaround. Include:

• Quark ERP / base version (BASE_VERSION or image tags)
• Plugin name + pluginVersion from module.metadata.json
• Environment — local Docker, staging, or production
• What you expected vs what happened
• Relevant logs (backend container / base/backend/logs) and screenshots
• Steps to reproduce (CLI commands, UI path, sample payload)

3. Contact

Reach The Paradance for sales, onboarding, and technical support.

• Email — info@theparadance.com
• Phone — +95-9795788102, +95-9795788458
• Website — https://www.theparadance.com
• Office — No.537, Myin Taw Tar Street, Tarkayta township, Yangon, Myanmar

4. What we can help with

• Template setup, Docker Compose, and first plugin install
• Plugin architecture reviews (backend modules, frontend AppRegistry)
• Deployment, upgrades, and version alignment
• Training for developers and operators
• Licensing, demos, and commercial engagements

5. AI-assisted development

For day-to-day coding help, use the Quan ERP skills bundled with the template (.agents/skills) inside Cursor, Claude Code, or Google Antigravity. Prefer filing product issues with the contact email above when the platform itself misbehaves.

• See Build with AI Agent → Use Skill / Use Cursor / Use Claude Code
• Pre-build prompts for common domains (CRM, accounting, POS, …)